Return and Cancellation Policy


Return policy


Please NOTE : If you get a damaged product contact us within 24 hours and send us a picture for exchange. Exchange will be processed in 7-9 working days.

We do not accept any responsibility or liability for the incorrect purchase of our products.For all of our Products, please take careful note of the precise measurements before placing the order.

Returns will only be accepted if there is an error on our part  i.e. If we deliver the wrong product or a damaged product only then it will be exchanged. 

Money Can’t be refunded .

We will keep you updated on the status of your return at each step

 


Customers: 


What you need to know
          

  • We inspect all returned items when they arrive.          
  • Return will be processed in 7-9 working days        
  • If we fail to fulfil your order, refund will be processed within 7-9 days.  


Order cancellation

If you want to cancel or change the order, for any reason, please Email us on princesswalk2514@gmail.com and make sure to include your order number or call on 7840009801/6801, within 24 hours. We promise we'll try to stop the order from going through, but keep in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers as fast and as efficiently as possible. 
That means that even if you contact our Customer Service Department immediately after you change your mind about your order, it might already be in the shipping process. If that happens, we can't change or cancel an order once its journey to you has begun.   

NEED HELP :

Email : princesswalk2514@gmail.com
Customer Care : +91 7840009891 / 7840006801